Wilson's Retreat Hotel

Services & Policy

Check In and Check Out Time

check in time 12pmcheck out time 10am

If you would like to have a late check out (max. 18.00), it can be arranged if there is no other booking on the villa or suite. A surcharge of IDR. 250.000 will apply to the late check out.

Airport Transfers

  • We can organize airport transfers, please contact us for arrangements.

Maximum Occupancy

  • Julu and Muri Suite Room is 3 people/room.
  • One Bedroom Private Pool Villas is 4 people/villa.
  • Two Bedroom Private Pool Villas is 6 people/villa.

Extra Beds

  • Available at IDR. 250.000 net per night including breakfast (subject to availability). If you need these facilities, please request upon your booking.

Baby Cots

  • Free of charge and subject to availability. If you need these facilities, please request upon your booking.

Cancellation Policy

In the case of a Refundable reservation a 15-day written advance notice of cancellation is required for full refund of deposit less (1) night rate plus applicable fees. Cancellations less than 15 days from reservation check in date result in forfeiture of any Booking Fees paid.

A Non-Refundable reservation is not refundable in any circumstance and all advanced deposits shall be forfeited in the event of a cancellation. There will be no refunds for unused nights, late arrival or early departure. Late departure and extra nights may be available for an extra charge. We strongly recommend that you purchase travel insurance to protect you in the event that unforeseen circumstances arise.

Management shall not be liable for non-performance of this Agreement when such performance is attributable to labor troubles, dispute or strike, accidents, restriction upon travel or transportation, riots, national emergencies, acts of God and Nature, and other causes, whether enumerated or not, interfering with Management’s performance.